Document prints black when it should print color. On the printer control panel, press the OK button to open the menus. If large amounts of toner scatter occur, the paper might be resisting the toner. If the product icon appears with a green dot for Mac- or a checkmark for Windows, skip to the next step. Adjust the paper guides so that they are not too tight or too loose against the paper stack. Vertical white stripes or banding.

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Not sure which drivers to choose?

HP Color LaserJet CP1514n Toner Cartridges

If the product icon appears with a green dot for Mac- or a checkmark for Windows, skip to the next step. If you did not install the full software when you installed your printer, right-click the following link to go to the Software and Drivers page to download and install it now.

If the issue is resolved, stop troubleshooting.

Learn more about HP’s privacy policy. Javascript is disabled in this browser. This product was sold by a c;1514n. Check the printer driver for supported sizes. The cut-off for next working day delivery is 4: The list of recommended drivers for your product has not changed since the last time you visited this page.


Follow these steps print a Print quality troubleshooting page to identify which print cartridge is causing the issue.

Adjust and reload the paper For the best paper-feeding conditions, make sure of the following:. Replace the paper with fresh, dry cp11514n, or change the paper type to one with a heavier basis weight or a smoother texture.

HP Color LaserJet CP1514n, CP1515n, and CP1518ni Printers – Resolving Print Quality Issues

Is my Windows version bit or bit? Paper types and sizes note: Order of images printed might affect printing. Wrinkled or creased paper.

Media guides are too tight or too loose.

Find your perfect printer. Colors on the printed page do not match the colors on the screen. No software or drivers are available for this product with the cp1514h operating system.

HP Color LaserJet CPn Printer | HP® Customer Support

Adjust, reload, and then change the paper. Paper type is too thin, too textured, or too moist. Dull, faded or light text. Doing so might damage the printer and void the product warranty. Nothing is too much trouble at Printerland. Europe, Middle East, Africa. Make sure that there is good air flow throughout the product, including the top.


This product was designated to be returned to HP. Modify your browser’s settings to allow Javascript to execute. This could take up to 3 minutes, depending on your computer and connection speed. If you are experiencing distorted charactersthe paper might be too glossy or too textured. Select from the products you own. HP Download and Install Assistant. How does HP install software and gather data?

Remove selected files Download files.

Remove protective tape from print cartridges.